How do I book my event with you?
When you first contact us, we will email you a form to complete before meeting. This form gives us the background information we need, including contact information, location specifics, event times, number of guests, wedding style, bridal party specifics (number of bridesmaids, groomsmen, parents, grandparents, etc). Please complete this form as soon as possible so that we can start thinking of ideas to show you. It only takes a few minutes to fill it out.
2. The Consultation
Next we’ll meet with you and iron out all the details. We start with a video meeting to get to know each other and to see if we're a good fit for working together. I like Zoom but we can also use Skype or FaceTime. With Zoom, we can have several people at the meeting, share images and links as well as discuss how you see your wedding taking shape. If you have a planner or coordinator, please feel free to invite them. You are welcome to have family, trusted friends and/or members of your bridal party as well. However, the more people involved, the harder it is to reach a consensus and the longer the consultation will take. We recommend no more than one or two additional people attend.
With the initial meeting, we will be focusing on inspiration photos, ideas, themes, likes and dislikes. For this, video works as well as in-person meetings. Since we are a design studio, we often do not have a large supply of fresh flowers in stock. We order based on specific client needs so that we always have the freshest flowers available. If we are meeting several months ahead of your wedding, it is likely the flower YOU want for your wedding are either out of season or not at peak season and would, therefore, not look like what you'll have for your wedding. Freshness is crucial to having the beautiful flowers you’ve dreamed of your whole life.
Once we have signed the contract and booked your date, we can set up an in-person meeting if needed.
Sam is at the studio whenever I am. He's very friendly and will greet you as soon as you arrive. (If you prefer not to meet Sam, just let me know.)
3. Design Proposal & Estimate
After we’ve gathered your information, noted the things you like and don’t like, gone over photos and ideas, we’ll create a design proposal unique to your wedding. This proposal will include estimates for each item discussed as well as additional fees that may apply (such as delivery and set-up). This will be emailed to you a few days after our meeting. We try to send your proposal within just a couple of days, but if a lot of research is required, we may take a bit longer. We'll also help you decide which items and options best fit your budget and your desires so that you get the best possible wedding decor.
To reserve our services for your date, you will need to complete the contract and pay your retainer. Both of these will be included with your proposal. This can be done at any point regardless of whether or not we've finalized the details. Really, at this point, we just need to decide that we are a good match and we want to work together on your wedding.
The signed contract & paid retainer gets the date reserved for you and your wedding added to our timelines and workflows. For busy wedding months, we recommend doing this as soon as possible. Once you've reserved the date and received the proposal, let us know if there are any changes you want to make...and since planning a wedding is a process, there generally are changes!
5. Everything Else
Once the contract is signed, you can relax. We will send you revisions to your orders as you make changes to your wedding plans, as well as email reminders when payments and decisions are due. The week of your wedding, we will email you to go over the final details (names to go with boutonnieres, corsages and bouquets, delivery times, and so on.) Basically, the contract gets you on our radar so you don't have to worry about the floral details.
We also set you up in our Client Portal which gives you instant access to invoices, contracts, estimates, the proposal details and any other information we need to share. You'll receive a link and password with your proposal.